Through those courses, I learned how to empathize with the user’s experience and design web pages using HTML code. To better enhance my technical and customer support skills, I enrolled in three courses on Coursera: Get Started with Empathy Mapping the User Experience in Miro, Introduction to HTML, and Foundations of User Experience (UX) Design by Google.
I’m a multi-skilled Lead Technical Writer and Web Content Creator with over 13 years of experience working in a SaaS environment. “Hi, I’m Claire! I am South African and I have been learning from Kilkenny, Ireland. Meet Claire, #LearningFrom, Kilkenny, Ireland!
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